Frequently Asked Questions
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Most symptom pictures have a driver. Cut that off and the rest collapses with it. Pull the wrong thread and the whole case binds up tighter.
So I look for the neck.
That's why you won't leave here with sixteen supplements. Prescribing for every mechanism you can find isn't thoroughness — it's what happens when nobody's worked out which one is holding the rest up. It also means that if you improve, neither of us knows why.
I'm a complex case naturopath, not a generalist. Multiple diagnoses, long medication lists, cases that have overwhelmed other practitioners — that's most of my clinic, not the exception. These cases are bound. They come apart over months, in an order, with consideration.
Which is why I keep my caseload small. Every case gets one to six hours of research outside your appointment.
And if I can't find the neck, you'll hear that from me. I'd rather hold a prescription until there's a clear pathway than prescribe to look busy.
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Before we meet, you'll get an intake form. Fill it in properly, send through any recent pathology (even the "normal" results — especially those), and list what you're currently taking, prescriptions and supplements both.
The consult itself is sixty minutes and it's investigative. Your full timeline: when things shifted, what was happening when they did, what's been quietly compensating for years. This is where I go looking for the neck.
Testing gets discussed and ordered where it's warranted — usually starting with standard bloods through Instant Scripts, Aussie Scripts, or a referral back to your GP. Nothing exotic ordered because it's interesting.
Your first prescription targets whatever is loudest, usually the nervous system. Minimal on purpose — once you're off emergency power, what's actually driving the case becomes visible. Prescriptions are built around your budget and what you'll realistically take, which is why I ask about taste and texture. A perfect prescription in the cupboard does nothing.
Your plan lands in Practice Better within 48 hours, in as much detail as you want it. Not same-day, because between your appointment and your plan I'm spending one to six hours on your case — reading your history properly, working through your pathology, checking interactions against your medications. The appointment is the visible part.
Prescriptions come through my online dispensary, delivered to your door.
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Usually not. You need someone who can explain why it got loud when it did.
Oestrogen doesn't only run your cycle. It influences thyroid function, insulin sensitivity, immune regulation, gut integrity, blood vessels, bone. When it starts withdrawing, the system that was leaning on it hardest is the one that speaks up — which is why so many women get a new diagnosis, or a sudden worsening of an old one, somewhere in their forties.
So the thyroid isn't the whole story. It's the thread that gave first.
That doesn't mean your diagnosis is wrong or that your specialist is unnecessary — keep them. It means treating the thyroid alone leaves whatever destabilised it untouched.
Complex is normal here. Multiple diagnoses, long medication lists, cases that have overwhelmed other practitioners — that's most of my clinic, not the exception. I check every prescription against your medications, and I'll write to your GP or specialist where it helps.
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Yes — and it's a large part of my clinic.
ADHD and autistic women are often the first to notice perimenopause, and the last to be believed about it. Oestrogen influences dopamine, and when it starts fluctuating, the strategies that held everything together stop working. Focus goes. Sensory tolerance drops. Rejection sensitivity sharpens. Meanwhile the symptom picture gets read as "your ADHD getting worse" rather than a hormonal shift underneath it.
Canary in the coal mine, basically. You feel the change earlier and harder than most, and it gets attributed to the wrong thing.
I'm not treating your ADHD or autism. I'm working with what shifting hormones are doing to a brain that was already wired differently — and I take genetic variation in hormone and neurotransmitter pathways into account when I prescribe.
Practically, I meet you where you are. Prescriptions are built around what you can actually tolerate — taste, texture, format, how many things you can keep track of. Plans are written in as much or as little detail as you want them. If liquid herbs are a hard no, we don't use liquid herbs.
One honest note: your case may unwind more slowly. Not because you're harder work — because I have fewer tolerable forms to work with, so I use fewer tools and move more carefully. Rushing that is how you end up with a cupboard full of things you'll never take again.
I also offer 15-minute check-ins at $60 for the in-between — a question, a nudge, a course correction, without booking a full appointment.
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Keep them. Naturopathy works alongside medical care, not instead of it — and for complex cases, both is usually the right answer.
Practically, that means I check every prescription against your medications before it goes anywhere near you. Herb-drug interactions are real, and it's the part of my job most people never see.
I'll write to your GP or specialist with your consent — a summary of what I'm doing and why, results I've ordered, anything worth them knowing. Some doctors engage with it, some file it. Either way, your care team isn't guessing about each other.
If something in your picture needs medical investigation, I'll say so and refer you back. That's not me stepping aside — it's the same judgement I apply to everything else in your case.
Working with Me
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I have access to all of it — DUTCH, organic acids, microbiome mapping through Microba, SIBO breath testing, full thyroid panels. I order it less than you'd expect.
Here's my threshold: a test has to change what I do. If your case maps clearly without it, spending $400 to confirm what I already know is a poor use of your money — better spent on the prescription that actually treats it.
Most of the time I can map a case from a thorough history and standard bloods read functionally. There's more in a routine panel than most people go looking for.
What I do order is targeted. Advanced lipids and homocysteine when a lipid panel is high young and there's cardiovascular disease in the family. ANA, or a referral, when the picture suggests autoimmunity — with microbiome mapping alongside it, because that's often where the drivers sit. Copper and zinc, because they're commonly disrupted through perimenopause. Each one because of something specific in your case, not because it's on a list.
When a result genuinely would change the plan, I'll say so, tell you what it costs, and tell you what we'd do differently depending on what comes back. You'll never get an invoice for a test whose purpose I can't explain to you first.
If you've got recent testing from elsewhere, bring it. It's useful — even the "normal" results.
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Fair question, and one most clinics dodge until you're already in the room.
I aim for three or four prescriptions at a time. Not because less is better — because a plan you'll actually take beats a perfect one going stale in the cupboard.
The honest answer on cost is that it varies a lot. Some plans run to $150–200 a month. Some are a herbal tea. I've written prescriptions that were diet and lifestyle only, because that was what the case needed.
What I need from you is your budget. Tell me the number and I'll work inside it — that's not a compromise on care, it's just how prescribing should work. You'll get ranges up front so you can plan, and nothing gets ordered before you know what it costs.
In the 12-week program you get 20% off practitioner-only products, which typically takes $100 or more off across the twelve weeks.
And the direction of travel is always down. Prescriptions taper as systems stabilise — I'm building your exit, not your subscription.
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Yes. Practice Better lets me split an appointment fee into weekly payments, arranged before you book. Just ask.
Two things to be clear about. This is for consultations only — prescriptions and testing are paid as they're ordered. And it's paid in advance, so the appointment is covered by the time you sit down.
The 12-week program has its own option: four monthly payments of $275, or $995 upfront.
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Possibly — this changed recently and it's worth checking.
Naturopathy became eligible for private health rebates again from 1 July 2025, after being excluded since 2019. But eligibility isn't the same as coverage. Each fund decides whether to include naturopathy, at what benefit, and which practitioners they'll recognise.
So the answer depends entirely on your fund and your level of extras cover. Call them and ask two things: whether naturopathy is claimable on your policy, and whether they pay benefits for telehealth consultations. That second one matters here, because everything I do is online and funds vary on it.
I'll give you an itemised invoice with everything your fund needs. Keep it and claim if you can.
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Straight through my online dispensary, delivered to your door. You'll have your own login and access to your prescriptions there.
If something's still indicated, reorder it as often as you need — no appointment required. Over-the-counter products are always available to you.
Where a prescription needs reviewing before it continues, I'll restrict the reorder and tell you why. That's not a sales tactic — it's usually because your dose or your formula should change, and repeating it unchanged would be treating an older version of you.
If you're mid-protocol and not sure what to reorder, message me.
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Everything is online — video consults, Australia-wide, from wherever you are. No travel, no waiting room, and you can do it from your car in a school pickup line if that's what the day allows.
The clinic is based in Toowoomba, Queensland. You don't need to be. I see women in Brisbane, across regional Queensland, and in every other state.
Testing is done through a collection centre near you. Prescriptions are delivered to your door. Your plan and your notes live in Practice Better, which you'll have access to anytime.
You'll need a quiet-ish spot, a device with a camera, and about an hour for a first consult.
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Initial consultation is $250 for 60 minutes. Returns are $150 for 45 minutes or $120 for 30. There's a $60 15-minute check-in for quick questions between appointments.
The 12-week program is $995 upfront or four monthly payments of $275.
Full detail on what's included in each is on the What We Offer page.